Issue Symptons:

  • Normally, each firewall rule on the SRX auto-updates a snmp counter for hit-count, regardless of whether ‘count’ is configured or not.  Juniper Space Security Director periodically polls these OIDs and updates the hit-count.   
  • In Junper Space 16.1 R1, the issue found is unable to view policy
    hit counts from Juniper Space Security Director, but SRX itself is keep updating. 

Actions Taken:

  • Verify Security Appliance Policy Hits from Command line
root@fw-mgmt-2> show security policies hit-count 

Logical system: root-logical-system
 Index   From zone        To zone           Name           Policy count
 1       Vlan2              Vlan1        Baramondi_Monitor 0            
 2       Vlan2              Vlan1        10             4428         
 3       Vlan2              Vlan1        50             0            
 4       Vlan2              Vlan1        40             11136        
 5       Vlan2              Vlan1        default-logdrop 0            
 6       Vlan2              Vlan1        53             2007         
 7       Vlan2              Vlan1        54             0            
 8       Vlan2              Vlan1        55             0            
 9       Vlan2              MGMT              6              538          
 10      Vlan2              MGMT              23             0            
 11      Vlan2              MGMT              74             2            
 12      Vlan2              MGMT              default-logdrop 81           
 13      Office              Vlan1        default-logdrop 0            
 14      Office              Vlan1        60             447          
 15      Office              Vlan1        Office_Archive    0            
 16      Office              Vlan1        58             0            
 17      Office              Vlan1        Baramondi_Monitor-1 0            
 18      Office              MGMT              Office_Archive-1  0            
 19      Office              MGMT              default-logdrop 0            
 20      Vlan1       Vlan2               Baramondi_Rules 0            
 21      Vlan1       Vlan2               VA             0            
 22      Vlan1       Vlan2               A_Office_2_Vlan2    292          
 23      Vlan1       Vlan2               default-logdrop 1696         
 24      Vlan1       Office               VA-1           0            
 25      Vlan1       Office               Baramondi_Rules-1 0            
 26      Vlan1       Office               Device-Zone-1  0            
 27      Vlan1       Office               4              1299         
 28      Vlan1       Office               default-logdrop 0            

It is clearly there is hit counts on SRX itself, but they are not being pulled/pushed into Space. Log collecter has beenconfigured and it is receiving logs from this SRX.

  • Let Juniper Space manually probe latest policy hits
From Firewall Policies page, you can manually 
  • This is a known issue reported in 16.1R1 version and the
    workaround to resolve this issue is the following:
Space CLI run the following command:

-ujboss -pnetscreen sm_db -e “update RuntimePreferencesEntity set
value=’2′ where name=’POLICY_HIT_COUNT_MAX_SUBJOBS_PER_NODE’;”

Space release 16.1R2.7 (381623)

Last login: Fri Sep  8 15:27:35 2017 from

Welcome to the Junos Space network settings utility.

Initializing, please wait

Junos Space Settings Menu

1> Change Password
2> Change Network Settings
3> Change Time Options
4> Retrieve Logs
5> Security
6> Expand VM Drive Size
7> (Debug) run shell

A> Apply changes
Q> Quit
R> Redraw Menu

Choice [1-7,AQR]: 7

[sudo] password for admin: 
[root@space-c6186f1b3edb ~]# 
[root@space-c6186f1b3edb ~]# 
[root@space-c6186f1b3edb ~]# 
[root@space-c6186f1b3edb ~]# mysql -ujboss -pnetscreen sm_db -e "update RuntimePreferencesEntity set value='2' where name='POLICY_HIT_COUNT_MAX_SUBJOBS_PER_NODE';"
Warning: Using a password on the command line interface can be insecure.
[root@space-c6186f1b3edb ~]# 


First, identify which node has the vip
(eth0:0).  Check each node with the following:
# ifconfig
Recommended restart process (only
if JBOSS restart is needed):
Stop processes on all JBOSS nodes
# service jmp-watchdog stop
servicejboss stop
service jboss-dc stop
Note: jboss-dc is only active on VIP node, but the command won’t do
any harm
Confirm if JBOSS has been turned off
# service
jboss status
Start services on the vip node
# service jmp-watchdog start
Note: watchdog starts other processes
After you can login, start services on all of the other nodes
# service jmp-watchdog start

[root@space-c6186f1b3edb ~]# service jmp-watchdog stop
[root@space-c6186f1b3edb ~]# service jboss stop
found and stop jboss
[root@space-c6186f1b3edb ~]# service jboss-dc stop
stop domain controller
[root@space-c6186f1b3edb ~]# service jboss status
jboss is stopped
[root@space-c6186f1b3edb ~]# service jmp-watchdog start
jmp-watchdog running
[root@space-c6186f1b3edb ~]# ifconfig eth0:0
eth0:0    Link encap:Ethernet  HWaddr C6:18:6F:1B:3E:DB  
          inet addr:  Bcast:  Mask:

By Jon

Leave a Reply

Ads Blocker Image Powered by Code Help Pro

Ads Blocker Detected!!!

We have detected that you are using extensions to block ads. Please support us by disabling these ads blocker.